faq

We understand that patients often have questions before visiting our office. Below are answers to some of the most common questions we receive. If you do not see your question listed, our team is always happy to help.

  • Our comprehensive new patient appointments are typically scheduled for approximately two hours. This allows us to take the time needed to thoroughly evaluate your oral health, discuss your concerns and goals, and develop a personalized treatment plan.

    We believe this comprehensive approach helps us provide better long-term care and avoid surprises.

  • Yes. Keystone Dental Center is in-network with many dental insurance providers. We will review your benefits and provide estimates whenever possible. However, dental insurance coverage varies, and treatment recommendations are always based on your health and goals rather than insurance limitations.

    Please visit our Financial Information section for a full list of insurance providers.

  • Yes. We make every effort to accommodate same-day emergency appointments whenever possible. If you are experiencing pain, swelling, or dental trauma, please contact our office as soon as possible so we can help determine the urgency of your situation.

  • You are not alone. Many patients have gone years without dental care for a variety of reasons. Our goal is to provide a comfortable, judgment-free environment and help you move forward at your own pace.

    We focus on understanding your current health and helping you create a plan that works for you.

  • Yes. Our practice takes a comprehensive approach to dental care, looking beyond just the teeth. We evaluate the health of your gums, bone, bite, airway, and overall oral function to help support long-term health and stability.

    If additional concerns are identified, we may recommend further evaluation or specialized treatment options.

  • Yes. Many dental and overall health concerns may be related to sleep and airway issues. If signs or symptoms are identified, we may recommend further evaluation, including sleep screening or additional records to better understand your situation.

  • In many cases, your first visit is focused on evaluation and planning. This allows us to fully understand your oral health and discuss treatment options before beginning care.

    If appropriate, a cleaning may be performed during your first visit. If more specialized care is needed, additional appointments may be scheduled.

  • Yes. We see patients of all ages and believe early evaluation and guidance can help support proper growth, development, and long-term oral health.

  • We understand that many patients experience dental anxiety. Our team focuses on creating a calm, comfortable environment and taking the time to explain everything clearly. We work at a pace that is comfortable for you and prioritize your comfort throughout your visit.

    We do offer nitrous oxide and NuCalm to help with anxiety, just ask us about how it can work for you.

  • Please bring:

    • Completed patient forms (if not filled out online)

    • Insurance information (if applicable)

    • List of medications

    • Any questions or concerns you would like to discuss

    Arriving a few minutes early can help ensure your visit begins smoothly.

  • This varies depending on your individual needs. Some patients benefit from visits every six months, while others may require more frequent care depending on gum health, risk factors, or ongoing treatment.

    We will recommend a schedule that best supports your long-term oral health.

  • We are always happy to help. Please contact our office if you have additional questions before your appointment. Our goal is to make your experience comfortable, informative, and tailored to your needs.